Terms of service


Privacy policy - LEGAL NOTICE

- In compliance with the provisions of Law 15/1999 of 13th December 1999 about the Protection of Personal Data (Spain), we inform you that by completing an order form at our web, your personal data will be stored and processed in a file owned by DANIEL PEÑA VAZQUEZ, with the aim of handling your order. Also, unless you explicitly expresses otherwise, may use your personal data to keep you informed of news and developments relating to our services. We also inform you of the possibility of exercising rights of access, rectification, cancellation and opposition of your personal data by email daniel@blackdtools.com or by letter addressed to or targeted at DANIEL PEÑA VAZQUEZ, MADRID (MADRID), C.P. 28011, C/VILLAVALIENTE, 13 - BAJO PTA 4, accompanied by photocopy of D.N.I. or national ID card.
- The shop pages that collect your personal information are secure here (https protocol with no warnings).
- This web will generate your invoice with the personal data you enter in the forms.

Cookies

- This site might require cookies in order to display customized advertisements of Google Adsense. We can't control them but we don't believe this knowledge poses any threat to you. If you don't agree with the usage of cookies then simply don't visit this site never again.

Conditions for purchase

- You can always buy our services unless it is agaist your local laws, or unless you got a ban in our web (you can get a ban for doing something illegal, actions resulting in loses for our business, insulting or spamming)
- When you purchase something using real money law forces us to request you some personal information to fill an invoice. We won't use that information for anything else (See Privacy Policy above)
- We only guarantee that we will deliver our services in less than 3 days after payment was completed. You must be patient when buying something in our web.
- If you want to contact us then you must do it by email ( daniel@blackdtools.com )

Payment methods

- You can pay by bank transfer. We will give you an invoice after delivery.
- You can pay by card through a secure intermediate called Redsys. We will give you an invoice after delivery.
- You can pay through a verified Paypal account. We will give you an invoice after delivery.
- You can pay by phone calls/sms (through daopay.com or zaypay.com) There will be x5 cost to handle the very low payout that we get here. Your phone company is the only responsible of invoices here.
- You can pay by Tibia gold, virtual coins of the online game Tibia. In this kind of cases there will not be real invoices as it will be a pure virtual transaction (virtual->virtual) Here you don't even need to fill the personal information fields.
- Now you can also pay through PayGol local payment methods, including Paysafecard and many others.
- Some payment methods might be blocked depending your country, the items you buy and the amount of items that you are buying.

Refund policy

- All our services are not refundable after delivery.
- You can request refund before delivery. However, we charge you 0,35 euros because the transaction costs. That is: we will refund all minus 0,35 euros.
- In case of PayPal orders, if you ignore our ID verification request or you upload an obvious wrong ID proof then we can refund your order directly (all minus 0,35 euros) and at same we might also blacklist your PayPal account so in the future you would have to pay with a different payment method.

How to unsubscribe

- Mailing lists: We don't register your information unless you requested us to subscribe your email for notifications of news and changes in our shop (and in that case we only register your email) If you want to unsubscribe from such list you can use the link provided in our email messages or you can just contact me by email with subject "UNSUBSCRIBE" Same email as always ( daniel@blackdtools.com )
- Invoices: The rest of your information is only temporally stored to handle the invoices. We can't delete invoices. However we can still change information on them if they belong to the current month. Just contact us by email with your desired changes in that case.
- Forum: You can change your forum information after doing the login there. Use the link called "My Profile". If you want to completely remove your forum account then you should contact us from the registered email, including your user name and user password, with subject "DELETEMYFORUMACCOUNT"

Tibia gold

- Tibia gold is the currency of the game Tibia, an online game.
- If you want to buy Tibia gold by real money then we will request you some basic information in order to give you an invoice at the end of the process. Read Privacy Policy details at the start of this document.
- If you belong to the European union then we will include the VAT of your country in the invoice. We will pay that tax. You won't need to pay more money than the final price.
- In case of phone payments your phone company will bill you, not us.
- The delivery of the gold can take up to 24 hours after you paid it. Please be patient. However it is -usually- a lot faster than that.
- We can reject any refund request after we deliver you the purchased gold. We only might accept refunds if you convince us with a very good reason to do it, and in that case you would have to return the gold first.
- You can start the purchase here. Then just follow the four steps. We added marks in yellow (step1, step2, step3, step4)

Free Software

- You should only download or free software in our Free Tools menu.
- Our free software are addons that will enhance your gameplay experience in Tibia.
- We don't win money with this software so we don't give any guarantees about it. Anyways we are almost sure that it is completely safe. You can read the source code and/or recompile it. The source code is included in the zips so you can see that is safe.
- The programmer here is Blackd ( daniel@blackdtools.com ) You can contact him for technical questions.

Paying our services by SMS

- We indirectly sell our services by phone calls or sms through daopay.com or zaypay.com
- This method is only intended for people that can't pay our services with standard payment methods.
- The cost will be x5 higher than the standard cost because we receive around 1/5 of what you pay by phone and we also have to get some profit.
- Your phone company will include the costs in your phone invoice. We don't give invoices here when you pay by phone.

Billing and invoices

- If we request any personal information from you it will be only used to generate the invoice. We won't use it for anything else! Except if you optionally want to receive notification emails from us. Read Privacy Policy details at the start of this document.
- You will receive a legal invoice at the end of the process (after the delivery) Of course if you invent the personal information then it will contain that invented personal information.
- This is a legal business registered by Daniel Peña Vazquez, Calle Villavaliente 13 bajo 4, 28011 Madrid (Spain)
- Fastest way to contact the owner of this business is by email: daniel@blackdtools.com
- If you pay by Paypal or bank transfer then you will be able to see your invoices directly in our web, after delivery, at https://blackdtools.com/order.php You will need to use your order number and order password (our web will display you that during the transaction process)
- We don't give invoices for phone/sms payments. Your phone company already will do that
- We don't give invoices if you pay a virtual thing with a virtual thing (pure virtual transaction)
- We don't give invoices for PayGol payments. That is handled by PayGol or the final payment company. We only receive a commision from them.

Starting points for purchases

- Service - Tibia gold: https://blackdtools.com/tibiagold.php
- Other services (Tibia items, gamecodes, accounts and services for other games): https://blackdtools.com/allgames.php
- Software: At this moment all our software is free, so there is no need to purchase it.

Forum

- We have a forum to talk about the game of Tibia and everything related for this game. Our forum also gives additional information about our software and services.
- We are not responsible for the posts made by our forum users. If you see any illegal post or a post that doesn't obey our forum rules then please report it and we will delete it asap.
- In order to register and write posts in our forum users must agree and obey our forum rules.
- You can read our forum rules here

Known possible risks

- At this moment we are only aware that there is a small risk of game account deletion when using Blackd Proxy cavebot function as this can be detected as cheat.
- Trading with some users in our forum can be risky and can end in a scam. Don't trade with forum users if you don't accept to take the full responsability and the risk of losing your money and/or items. Beware of users with low post count or users selling very cheap.
- If you find any other possible risk please let us know. Contact: daniel@blackdtools.com
- We won't give any compensations in any case. No compensations even if something bad happened to you and it was not listed here yet. No compensations at all. If you don't accept this then you are not allowed to use our software, you are not allowed to use our services, and you should leave this web.

Terms of service were updated at 16/January/2017, now including a clear Refund Policy.


Blackdtools.com © 2005-2016 Daniel Peña Vázquez. All rights reserved.
Referenced game names and Trademarks are the copyright and property of their respective owners.


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